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Specialist Rate Loading France (m/f)

Paris

We are looking for a Paris based Specialist Rate Loading (m/f) who will be responsible for the full rate loading process for our national and international corporate customers.  

At HRS GROUP “We love to make it happen”: We are the world’s leading hotel solutions provider and enable business and leisure travellers to search, book and stay in control of their hotel accommodation. It is our goal to make the booking experience simple and smart. Our booking portals combine more than 850,000 accommodations worldwide and form the basis for our innovative end-to-end solutions we are offering to global corporations. The HRS GROUP continues to expand and employs more than 1,500 people in 35 offices across the world.

Our department Sourcing Solutions takes care of one of the major services we provide to our more than 3,000 corporate business customers globally. Our Sourcing Service has grown significantly over the past years and we are running projects for more than 100 large global corporates across the globe including Google, China Mobile, Apple, Hitachi, Alibaba, AT Kearney and Siemens. Sourcing is at the forefront of our innovation agenda for our enterprise customers and will continue to grow at a very high pace.

To fuel our international growth we are looking for entrepreneurial minds, who are passionate and result-driven, have a strong team-spirit and will take on the challenge to pioneer the ever changing travel industry. Do you also want to make it happen at HRS?

The challenge you are up for

  • Manage the rate loading process for our Corporate customers with individual hotels and hotel chains (CRS, GDS and external connected hotels)
  • Support our Customers and ensure outstanding service quality in answering rate loading related requests
  • Prepare regular reporting to corporate customers which shows in detail the success ratio and remaining issues
  • Investigate and support non bookability situations (first level support) and identify specific issues to escalate to responsible stakeholders as second level support
  • Build and maintain a fruitful relationship to the HRS internal stakeholders as well as to the travel managers of HRS corporate customers

The commitment you bring

  • A commercial education – preferably in the travel industry – or in business administration
  • First professional experience in the hotel industry and / or within the B2B travel industry will be an advantage
  • Good MS Excel skills, bindingness, self-responsible work as well as customer and result orientation combined with very good communicative skills
  • High level of self-motivation and ability to work under time pressure
  • Ability to manage hotel and customer expectations
  • High level of flexibility and good organization
  • Fluency in French and English, both spoken and written

The reward you get

  • A high impact role with high degrees of responsibility and autonomy
  • Plenty of room for personal growth and professional development
  • A highly talented, passionate and international team that revolutionizes the travel industry
  • Strong team performance and a transparent results focus towards one shared direction
  • A modern working environment with flexible working hours and the option to work from home

Application form

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