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Interface Manager (m/f)

Cologne

At HRS “We love to make it happen”: We are the global market leader when it comes to tech- and data driven business travel solutions. Our enterprise business offers end-to-end hotel management solutions to more than 7,000 corporate businesses globally to simplify their business travel. State of the art service solutions like strategic consulting & hotel procurement, travel payment and expense solutions or efficient tools to manage corporate meetings and group booking facilitate the travel processes and guarantee savings along the value chain.

Today we work globally with the Fortune 500, such as Google, China Mobile, Amazon, Siemens, Hitachi, Alibaba, Volkswagen, WorldBank.

Only with truly innovative and groundbreaking products, HRS as a tech-driven company can really make a difference to disrupt the business travel industry.

We are looking for a Cologne based Interface Manager (m/f) within our Product Domain Hotel Supply who loves to engage with partners, customers, business functions and product teams to develop and integrate market-leading products.

The challenge you are up for

  • Assist in development, implementation, testing and rollout of new technical hotel supply partner interfaces (CRSs, OTAs, Channel Managers, GDS)
  • Ensure content quality and offer availability and assist to specify new requirements to improve or extend interface connections
  • Own the operation processes and SLAs associated with our supply partner interfaces
  • Execute 1st level product support across teams and products
  • Collaborate with Quality Assurance roles in IT and Customer Service for 2nd level product support
  • Act as internal and external expert and provide appropriate knowledge base and support management on those connections to internal stakeholders, content suppliers and customers
  • Develop and execute product marketing and communications providing documentation and FAQs to Sales and commercial Account Management teams

The commitment you bring

  • Degree in business administration, engineering or tourism/hotel management
  • Work experience in travel or hospitality industry and good knowledge of hotel distribution landscape and technologies
  • Self-organized team player with outstanding analytical and problem-solving abilities
  • Basic technical understanding on web applications and services and good working knowledge of MS Office (in particular Excel)
  • Good communication, interpersonal and presentation skills
  • Fluency in English and German, both spoken and written

Your rewards

At HRS we feel globally united and mutually responsible, a belief that is rooted in our company history and values: Thinking and acting like an entrepreneur, with everyone across the whole company being given the opportunity to take full ownership to deliver on our shared vision every single day.

You will work in a modern working environment with flexible working hours and the option to work from home. Our training and further education offers give you plenty of room for your personal growth and individual development.

The small print – want to know more?

Our global company is located in more than 35 locations in all continents and we inspire more than 1.500 employees every day. To fuel our international growth we are always looking for passionate experts who have a strong team-spirit and will take on the challenge to pioneer the international B2B travel industry.

Interested? Have a look at all of our company benefits.

 

Let´s make it happen – become part of the HRS Group Team.

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