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Hotel Account Manager Bucharest (m/f)

Bucharest, Romania

We are looking for a Bucharest based Hotel Account Manager (m/f) to support our partner hotels in satisfying our customers’ needs.

At HRS GROUP “We love to make it happen”: We are the world’s leading hotel solutions provider and enable business and leisure travelers to search, book and stay in control of their hotel accommodation. It is our goal to make the booking experience simple and smart. Our booking portals combine more than 850,000 accommodations worldwide and form the basis for our innovative end-to-end solutions we are offering to global corporations. The HRS GROUP continues to expand and employs more than 1,500 people in 28 offices across the world.

Our business unit Hotel Solutions takes care of the procurement of the HRS Group. This means, our sales colleagues engage with our hotel partners in order to support them maximizing their distribution success. But also acquiring and bundling the best accommodations and conditions for our business and leisure customers is their passion.

To fuel our international growth we are looking for entrepreneurial minds, who are passionate and result-driven, have a strong team-spirit and will take on the challenge to pioneer the ever changing travel industry. Do you also want to make it happen at HRS?

The challenge you are up for

  • Acting as a knowledgeable phone contact
  • Supporting partner hotels in successful rooms distribution through HRS
  • Train new hotel partners with all topics related to day to day operations
  • Process incoming correspondence in Romanian and Hungarian
  • Having a valuable impact on the commercial success of your team

The commitment you bring

  • Professional training in the hotel industry
  • Initial professional experience in the hotel and/or tourism industry, including customer contact
  • Passion for customer support in online business/eCommerce
  • Commitment, ability to work independently and a customer-oriented, results-focused approach combined with very good communication skills
  • Fluency in Romanian and Hungarian, good command of English

The reward you get

  • A high impact hotel sales role with high degrees of responsibility and autonomy
  • Plenty of room for personal growth and professional development
  • A highly talented, passionate and international team that revolutionizes the travel industry
  • Strong team performance and a transparent results focus towards one shared direction
  • A modern working environment with flexible working hours and the option to work from home

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