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Key Account Manager Japan (m/f)


We are looking for a Tokyo based Key Account Manager Japan (m/f) to manage business and lead negotiations with major local accounts, find new ways to support customers' travel processes and increase share of wallet.

At HRS GROUP “We love to make it happen”: We are the world’s leading hotel solutions provider and enable business and leisure travelers to search, book and stay in control of their hotel accommodation. It is our goal to make the booking experience simple and smart. Our booking portals combine more than 850,000 accommodations worldwide and form the basis for our innovative end-to-end solutions we are offering to global corporations. The HRS GROUP continues to expand and employs more than 1,500 people in 34 offices across the world – including Cologne, Shanghai, London, Mumbai and Sydney.

Our business unit Global Hotel Solutions offers consulting and end-to-end hotel management solutions to more than 3,000 corporate businesses globally. These include professional procurement, rate audit, payment and automated invoice processing as well as online group bookings. Among our customers are Fortune 500 companies such as Google, China Mobile, Siemens, Hitachi, Huawei, Alibaba and many more.

To fuel our international growth we are looking for entrepreneurial minds, who are passionate and result-driven, have a strong team-spirit and will take on the challenge to pioneer the ever changing travel industry. Do you also want to make it happen at HRS?

The challenge you are up for

  • Develop the associated account development plans, ensuring maximum HRS buy-in across regions and senior management
  • Acquire new major local accounts based on leads (typically provided by central steering) and ensure new customers go live and begin booking (responsible from lead to implementation
  • Help to roll out international customers in local country and assume role of key contact for international accounts from other countries
  • Work together with Account Support Management to provide support to their customers, be the key contact for customers and fully responsible for them
  • Maintain a high level of current knowledge of the product portfolio and the benefits for customers as well as of other key information (e.g., trends, strategy, competitors, pricing)
  • Demonstrate good project management skills to coordinate not only stakeholders across different countries but also HRS experts on topics such as payment, sourcing or MICE solutions

The commitment you bring

  • Bachelor degree with business focus preferred
  • Several years of working experience from the hotel industry/IT solutions industry highly preferred
  • Good understanding of HRS products, B2B travel industry and comp set, able to explain USPs of HRS
  • Good analytical competence, i.e. finding useful facts, being able to analyze complex data and to draw relevant conclusions
  • Strong goal orientation and decision-making competence, i.e. finding new/best-possible solutions, keeping economic impact in mind, showing good argumentation in negotiations and competence in advanced presenting techniques
  • Very strong analytical skills and negotiation skills, good competence in relationship management esp. in sales and acquisition
  • Fluency in Japanese and English, both spoken and written

The reward you get

  • A high impact enterprise sales role with high degrees of responsibility and autonomy
  • Plenty of room for personal growth and professional development
  • A highly talented, passionate and international team that revolutionizes the travel industry
  • Strong team performance and a transparent results focus towards one shared direction

Application form

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