Information about cookies
At HRS, we want to offer you the best possible service. Therefore, we store information about your visit in so-called cookies. By using this site, you allow the use of cookies. To obtain detailed information regarding the use of cookies on this site, click “More Information“, where you can also disable cookies and adjust your browser settings accordingly.

> More Information
Allow Cookies

Customer Service

HRS considers customer satisfaction and retention to be key factors in its success. Our staff in the HRS Customer Service Centre are available 24/7 to help customers around the world as the first point of contact for all queries related to bookings and enquiries. Because they’re in direct contact with our customers, our customer service team is effectively our calling card and can be contacted in 32 languages via every modern communication channel available, including telephone, email, and social media.

Voices of our employees

Get to know the people at HRS

Michael Salz

Senior Agent HRS Quality

At HRS since


Travel Destinations

South and Central America

All current job offers in our team

Show all jobs
Do you fit in at HRS?

Looking for a new challenge?

You’ll find all of the current positions at HRS on our job vacancies page.

Apply now
Do you fit in at HRS?