Customer Service

HRS considers customer satisfaction and retention to be key factors in its success. Our staff in the HRS Customer Service Centre are available 24/7 to help customers around the world as the first point of contact for all queries related to bookings and enquiries. Because they’re in direct contact with our customers, our customer service team is effectively our calling card and can be contacted in 32 languages via every modern communication channel available, including telephone, email, and social media.

Voices of our employees

Get to know the people at HRS

Michael Salz

Senior Agent HRS Quality

At HRS since

2011

Travel Destinations

South and Central America

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